FAQ

Yes, we have Health Insurance individual plans also for physical persons.

In case of concerns, you should make a call to SIL INSURANCE company by the telephone number mentioned on the card provided to you. After, you should present your case and our medical expert will arrange your further treatment. The Company has a 24 hour Call Center with 6 medical experts.

Yes, in cases of emergency you can inform us about the event at first opportunity. However, in all the other cases, it is preferable to inform us by phone before referring to a medical institution with any problem, so that your treatment is arranged without any obstacles. This way you will not be obligated to gather the necessary documents, we will arrange that for you.

You can apply to any of more than 80 of our company’s partner medical institutions or any other medical institution, which is registered in RA or NKR. However, if you apply to a non-partner medical institution, then you have to make the payment on your own and provide us with the documentation proving your treatment and expenses. The list of our partner medical institutions will be provided to you along with the insurance conditions.

1. The compensation is provided to our partner medical institution, in case if you received your treatment there, or

2. Straight to you, in case if you made the expenses on your own. However, in this case, you will be obligated to submit documents proving the expenses.

Health Insurance provides coverage in the territories of the Republic of Armenia and the Nagorno Karabakh Republic.

You can easily order a Travel Insurance policy online, straight from the respective section on our company’s website. You can also visit our office at 3 and 5 Aram St. or refer to our agents.

In case of an Insurance event it is necessary to immediately inform SIL INSURANCE or call the “Express Assist Center” Assistance center by a 24/7 telephone number + 7 (495) 775 20 90 and follow the instructions.